Getting started with your card
What are Onboard Cards and where can I use them?
What is the Classic card and where is it available?
How can I create an Onboard Card?
How many virtual cards can I create?
Why your Onboard card might not work - and how to fix it
Is the Onboard Virtual Card supported in my country?
Where can I not use my Onboard Flex Card? (Prohibited Use & Jurisdictions)
Funding your card
How can I add money to my virtual card?
What are the card funding fees and limits?
How do I fund my Onboard card with USDT or USDC?
How do I fund my Onboard card with BTC, SOL, or other crypto?
How do I fund my Onboard card with Naira (NGN)?
How do I fund my card with IDR (Indonesian Rupiah)?
Can someone else send money to my card?
I funded my card but the deposit hasn't reflected
Using your card
Where can I use my Onboard card?
What are the transaction fees and spending limits on my Onboard card?
How can I use my Onboard Virtual Card online?
How can I use my Onboard card for offline or in-store payments?
How can I check my card activity?
What merchants and activities are not allowed?
How do card refunds work?
Can I use my Onboard card on the Apple App Store?
Can I use my Onboard card to pay on X (Twitter)?
Why was my card payment declined?
Does my Onboard Virtual card expire?
Managing your card
How do I freeze and unfreeze my card?
Can I name my Onboard card?
How do I delete my virtual card?
How can I download my card statement?
What happens to my subscriptions if I freeze my card?
Why was my virtual card terminated?
My card is frozen due to low balance. How can I reactivate it?
How long is my Onboard Virtual card valid for?