Articles on: Receiving - Cash Balance

What happens if my USD Account application is rejected?

If your USD Account application is not approved, the decision is final and cannot be retried.


Alternatives for receiving payments:


  • Stablecoin deposits — Share your USDT or USDC deposit address with your payer. Works globally, no additional verification needed.
  • NGN named account — If you're in Nigeria, you can receive Naira which auto-converts to USD.
  • GBP or EUR named account — If you've already completed proof of income verification, you can still create a GBP or EUR Named Account to receive payments in those currencies. Tap AddGBP or EUR on your Cash Balance.


If you believe the decision was made in error, contact support with your Boardpass.

Updated on: 21/04/2026

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