Other

• My balance hasn't updated after a transaction - what should I do?

  Balances for your Cash Balance, Cards, and Trading Wallet update automatically after transactions when you receive a push notification for this transaction, or when you switch tabs in the app. If your balance still looks wrong, restart the app - this forces a full sync across these balances. If the issue persists after restarting, contact support with your BoardPass and details of the transaction.Few readers

• I'm getting an "Invalid captcha token" error when logging in. How do I fix it?

  This usually happens due to a VPN or a recent location change interfering with your login verification. Try these steps: If you're using a VPN, turn it off and try again If you've recently changed locations, clear your app data and try again If neither applies, try clearing your app data or reinstalling the app If the issue persists, contact support with your device type and OS version and we'll look into it.Few readers