How do I sign up for Onboard?
Signing up takes just a few minutes:
- Download the Onboard app and open it
- Enter your email address
- If someone referred you, enter their Boardpass code
- Verify your email with the code we send you
- Select your country (this determines which features are available to you)
- Set up your 6-digit passcode
- You'll have the option to enable passkeys for faster, more secure logins
- Complete identity verification (you can skip this initially, but it's required to use most features)
During identity verification:
- Enter your phone number and verify via SMS or WhatsApp
- Enter your address
- Submit your ID document and a selfie. See a list of valid documents in this guide.
Verification usually takes just a few seconds. In rare cases, it may take longer if your submission needs a manual review.
Updated on: 19/02/2026
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