How does Onboard keep my money safe?

Keeping your money safe is a top priority at Onboard. From how your accounts are set up to how transactions are processed, multiple security measures are in place to protect your funds and give you peace of mind.

Here’s how Onboard helps keep your money secure.

• You stay in control of your money

Onboard gives you full control over your funds. Every transaction (whether you’re getting paid, sending money, or withdrawing locally)  happens based on your confirmation. Onboard does not move or use your money without your approval.

• Secure accounts and verification

Your Onboard account is protected with secure sign-in methods and in-app confirmations. Sensitive actions like sending money or making withdrawals require confirmation, helping prevent unauthorized activity.

• Regulated and licensed partners

Onboard operates in partnership with licensed and regulated financial institutions.

• Onboard is registered and compliant in regions including Canada, the United States, and the European Union
• Financial services on Onboard are provided through regulated third-party institutions
• Onboard is a technology platform, not a bank, and follows applicable compliance requirements in supported regions

This helps ensure that your USD and local currency accounts operate within approved financial frameworks.

• Continuous monitoring and protection

Onboard actively monitors transactions to help detect suspicious activity and reduce the risk of fraud. These checks help keep your account and funds protected while you use the app.

What you can do to stay safe

You also play a role in keeping your account safe:

• Keep your login details private
• Verify transactions carefully before confirming
• Contact support immediately if you notice anything unusual

If you ever have questions or concerns about your account, our support team is always available in-app to help.

Updated on: 19/01/2026