Completing your KYC on Onboard Wallet

You can send, receive and swap crypto on Onboard Wallet, without completing KYC.

However, to buy and sell crypto with cash, we need to verify your identity. This is to ensure safe and secure peer-to-peer trades with other users on the platform.

To verify your account, you’ll need to provide a proof of ID (such as an international passport, driver’s license, or National ID), take a video selfie, and verify your phone number. Verification usually takes a few minutes, and we guarantee the security & privacy of your data.

The video below shows you how to complete your KYC on Onboard Wallet:

Unsupported Countries

Our commitment towards proactive compliance with local regulations has restricted our ability to allow users from specific countries/regions to be able to verify their KYC information on Onboard.

Here's a list of countries we do not support:

• Afghanistan
• Algeria
• Belarus
• Burundi
• Central African Republic
• China
• Comoros
• Congo (The Democratic Republic of the)
• Congo (The Republic of)
• Cuba
• Gambia (The)
• Iran (Islamic Republic of)
• Iraq
• Korea (The Democratic People's Republic of, North)
• Kyrgyzstan (AKA Kyrgyz Republic)
• Lebanon
• Liberia
• Libya
• Maldives
• Myanmar
• Nicaragua
• Russian Federation
• Sao Tome and Principe
• Serbia
• Somalia
• South Sudan
• Sudan
• Suriname
• Svalbard and Jan Mayen
• Syrian Arab Republic
• Tajikistan
• Togo
• Tokelau
• Turkmenistan
• Ukraine
• United States of America
• Uzbekistan
• Venezuela (Bolivarian Republic of)
• Wallis and Futuna
• Yemen (Republic of)
• Zimbabwe

✅ What you can and can’t do without KYC on Onboard

Here's a quick overview of which features are available on Onboard Wallet based on your KYC status:

Updated on: 25/06/2025