Unsupported Countries On Onboard
At Onboard, we’re committed to building a truly global money experience, one that’s secure, compliant, and built to last.
To meet regulatory requirements and ensure safe use of our services, we’re unable to support users from specific countries and regions.
What does this mean?
If you're located in one of the countries listed below, you won’t be able to complete KYC verification on Onboard. That means you’ll be unable to access features like:
- Opening a USD account
- Using Onboard Cards
- Creating a Trading wallet
However, you can still use the Onboard DeFi wallet without KYC, to:
- send, receive, and swap crypto assets onchain, and
- fund/withdraw a limited amount of cash (capped at $100) in supported currencies.
List of unsupported countries
Here's a list of countries/regions currently restricted from completing KYC on Onboard:
- Afghanistan
- Algeria
- Belarus
- Burundi
- Central African Republic
- China
- Comoros
- Congo (Democratic Republic of the)
- Congo (Republic of the)
- Cuba
- Gambia
- Iran
- Iraq
- Korea (North)
- Kyrgyzstan
- Lebanon
- Liberia
- Libya
- Maldives
- Myanmar
- Nicaragua
- Russia
- Sao Tome and Principe
- Serbia
- Somalia
- South Sudan
- Sudan
- Suriname
- Svalbard and Jan Mayen
- Syria
- Tajikistan
- Togo
- Tokelau
- Turkmenistan
- Ukraine
- United States of America
- Uzbekistan
- Venezuela
- Wallis and Futuna
- Yemen
- Zimbabwe
What if I’m just traveling?
If you’re temporarily in one of these countries but reside in a supported region, make sure to select your resident country while signing up, so you can have access to verify your identity and use Onboard.
Still have questions? Reach out to our support team support@onboard.xyz - we’re here to help.
Updated on: 19/07/2025
Thank you!