> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.onboard.xyz/sitemap.xml
> Use this file to discover available pages before exploring further.
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# My balance hasn't updated after a transaction - what should I do?

Balances for your Cash Balance, Cards, and Trading Wallet update automatically after transactions when you receive a push notification for this transaction, or when you switch tabs in the app.

If your balance still looks wrong, **restart the app** - this forces a full sync across these balances.

If the issue persists after restarting, contact support with your BoardPass and details of the transaction.

|| **Using the DeFi Wallet?** DeFi balances work differently — see "[My DeFi Wallet balance looks outdated — how do I refresh it?](https://help.onboard.xyz/en/article/my-defi-wallet-balance-is-not-updated-how-do-i-refresh-it-d3rcbu/)"