Becoming a merchant on Onboard: a comprehensive guide
There's no Uber without drivers, no Airbnb without hosts - and no Onboard without our merchants.
Onboard lets anyone receive money in dollars, euros, pounds, local currency, or stablecoins - and then send it globally. A freelancer getting paid by an overseas client, a business settling a supplier invoice, a family sending money home: they all rely on funds moving quickly and landing in the right place, in the right currency.
That last mile is you. As an Onboard merchant, you provide the liquidity that turns a balance into a real pay-out or withdrawal - getting money into local bank accounts in minutes, not days. Every payment you help fulfil, you earn from. And as Onboard grows, your flow grows with it.
You're not a feature of the platform. You're what makes it work.
What's in it for you?
- Earn profits by trading stablecoins: You can earn profits by trading stablecoins for cash and vice-versa.
- Start trading in minutes: Our process makes it easy to sign up in minutes. Get verified in less than 24 hours. Start creating ads and complete trades.
- Merchant Networks: Join trusted merchant networks to reach more customers. Access higher trade volumes and more frequent trades. Or create your own merchant network to grow your business operations.
- No third party, just you and your money: You have total control of your funds. But we ensure we protect your funds when you transact, using our escrow system. This ensures safety of your assets. Funds will only be released when both buyer and seller confirm.
- InstantPay: InstantPay allows you manage your orders with little to no effort. With InstantPay, all you need to do is set up your account, ensure it is funded, and watch your orders get processed automatically.
How to become a merchant: A step-by-step guide
Interested in becoming an Onboard merchant? This guide will walk you through each step, right from when you download Onboard to being verified as a merchant.
Step 1: Download the Onboard app
Step 2: Create your Onboard account
Create an Onboard account using your email.
For more details on creating your account, read the dedicated help article: How to create your Onboard account
Step 3: Verify your account
Follow this guide to complete your KYC on Onboard.
Step 4: Upgrade to become a Merchant
Once your account has been verified, you can now upgrade to become a merchant in a few easy steps:
- Visit https://app.onboard.xyz/
- Sign in with your Onboard email address.
- Click on the Profile icon on the top-right of your screen, and then click on the "Upgrade to Merchant" button.
- Submit your Personal Information. Since you're verified, your full name will already be prefilled. Enter your display name, which will be shown to customers when browsing your ads.
- If you'll be operating your merchant profile with your business account, also the requested business information.
- Once you've submitted your application, you'll be notified on-screen that your merchant application is being reviewed. Once our Compliance team has reviewed your application, you will be notified of the status via email.
- Once verified as a merchant, you'll see an updated Wallet dashboard, with access to merchant-specific features.
FAQs
Who is an Onboard Merchant?
An individual or business who has completed requisite KYC checks and profiled accordingly to process deposits and withdrawals for Onboard's users. As a merchant, you provide liquidity for users, either by buying-off their stablecoins/crypto and providing cash to them, or selling your crypto/stablecoins to them, receiving cash in return. All of these will be at fees as low as 0%.
The Onboard advantage is how, while creating your ad, you’re able to set your price (within a range of market price) and the terms of trading you are comfortable with.
What type of transactions can you process on Onboard?
As an Onboard Merchant, you help users to deposit (onramp) and withdraw (offramp), between their Onboard app and bank/mobile money wallets.
Do I pay fees as a Merchant?
Onboard won't charge any fees. As a merchant, you will keep 100% of your spread whilst also earning between 0.5 and 1% of every transaction your funds power. However, banking partner fees may apply.
Is there a minimum transaction limit?
While you can set your ad's minimum limit to any amount you desire, note that customers transacting with your ad are permitted to trade a minimum limit of $0.50 per transaction.
Is there a maximum transaction limit?
No, there are no limits. As a merchant you are at liberty to choose what your daily buy/sell volumes are. However, most customers have a maximum limit of $5000 per order, hence you are likely to get orders not exceeding that amount. To get access to larger-volume trades from OTC desks, contact us at bd@nestcoin.com.
Is there a daily transaction limit?
No. As a Merchant, you can process as much volume as you want daily.
Are my funds safe as an Onboard merchant?
Yes. Onboard is a regulated entity, and our escrow system is configured securely to minimize any risk of fund loss.
What do I do when I have a problem with a transaction?
In the event of of an incomplete transaction, wherein you do not receive funds for value you already provided, you can reach out to us at support@onboard.xyz, after which our Customer Support team will review all evidences and take appropriate action to complete the order.
Updated on: 18/06/2026
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